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Home > FlexCMS Support Forum > Recent Messages

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Recent Messages

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User Help > General Support Requests > What will I need to move servers? (Go To Message)
DCSun
 
February 1, 2010 @ 2:00pm
Steve,

You're correct, that error is MySQL related on the server side. And I agree, they probably aren't a good host to stay with given the previous issues.

Make sure you keep your old account active (though not necessarily accessible by the domain name) until the site has been moved, then you can cancel it.

Let us know when you're ready to move it and I'll be happy to help.


David
User Help > General Support Requests > What will I need to move servers? (Go To Message)
wilson765
 
February 1, 2010 @ 11:59am
Hi David,

The thread was: upgrade error message

and it talked about this error when going from 2.5 to 3.0

Error on rename of './bearmark_flex/core@002dPages.MYI' to './bearmark_flex/#sql2-946-fdb86.MYI' (Errcode: 2)

I get that error and what with all the database corruption over the weekend I thought maybe it was time to move as I know my hosts would not be very helpful if I asked them to sort it out.

My new host use mysql but not cpanel and I would be happy to pay you $50 to make the move for me.

I will contact via your support desk about this when I'm ready.

Thanks again for help.

Steve


User Help > General Support Requests > What will I need to move servers? (Go To Message)
DCSun
 
February 1, 2010 @ 10:53am
Steve,

First off, point me to the forum thread you're talking about for the MySQL error, it's possible we can work around that for your existing host if you'd like to stay with them.

If you're definitely moving elsewhere, either by choice or because we can't get it working there, you don't have to re-create your existing site. If both your old and new hosts use CPanel you can go in there and create a backup of your entire site, then provide that to your new hosting company to load in as a starting point for your new account there. Or if you'd prefer we can also move your entire site for you and perform the upgrade, the cost for that would be $50.


David
User Help > General Support Requests > What will I need to move servers? (Go To Message)
wilson765
 
What will I need to move servers?February 1, 2010 @ 10:05am
Hi,

Unfortunately I've tried to update from 2.5 to 3.1 but get the mysql error that has been reported in the forum already so I can't use my existing host.

I can install 3.1 on another hosts server without issue but what do I need to move across (flexcms wise) to reinstate my existing site.

I have moved the template but do I have to rebuild every page manually? DO I have to re set up my photo gallery again manually? Is it possible to move the database?

Any hints would help.

or does anyone offer moving services for a price?

Steve

oh and by the way thanks to David who gave me so much help over the weekend.Smile
User Help > General Support Requests > Adding a favicon question (Go To Message)
DCSun
 
January 16, 2010 @ 9:52pm
Update: Mark sent us this code which you can add to your template's head section (just above the </head> tag). It works with both Firefox and IE. Just drop your favicon.ico file into the root of your site and add the code to your template.


Code

<link rel="shortcut icon" type="image/x-icon" href="'.$BaseURL.'/favicon.ico">
<link rel="shortcut icon" type="image/vnd.microsoft.icon" href="'.$BaseURL.'/favicon.ico">


Thanks for the contribution Smile
User Help > General Support Requests > A few things I need help with. (Go To Message)
DCSun
 
January 8, 2010 @ 12:39pm
That's normal behaviour rather than a glitch. Stored passwords are cookie based, and cookies go with a domain name. Technically they're still stored, but the new domain can't access the old domain's cookies. Otherwise you could set something up to pull all the user's cookies and that would be all sorts of information.

David
User Help > General Support Requests > A few things I need help with. (Go To Message)
Rory
 
January 8, 2010 @ 9:30am
Glad to say the change over to .com is all done
minor glitch with the sessions not being remembered out side of flex but seems to be back to normal now.
Await the info on the email prob
cheers
Rory
User Help > General Support Requests > A few things I need help with. (Go To Message)
Rory
 
January 6, 2010 @ 7:19am
Hi Dave
I have entered the new key as directed and I am now awaiting the changes of Named Servers to kick in for the full change over to take effect.

I have spoken to my son who tells me our hosting (apollo) does have sendmail (SMTP) available.

cheers Rory
User Help > General Support Requests > A few things I need help with. (Go To Message)
DCSun
 
January 5, 2010 @ 8:39pm
Rory,

Thanks, happy new year to you as well.

I've updated your license to the .com URL now, you can grab the new license key from your Manage Licenses page. Then go to your site's Control Panel > Modify Advanced Site Settings page and click "Click Here to Modify the Base URL".

I suspect you're going to continue having email problems with the way your server is currently configured. Most of the FlexCMS emails are going to be moving to an HTML format in the near future to make them look more personalized and professional, and your account doesn't seem to like the mixed content modes that are required for them. Do you have SMTP available? Talk to your host if you're not sure. That's another option we've looked at adding to FlexCMS for some time, and no promises but we might be able to put something together for you to try that with.


David
User Help > General Support Requests > A few things I need help with. (Go To Message)
Rory
 
Happy New YearJanuary 5, 2010 @ 11:48am
Hi David
Hope you had a good xmas and wish you all the best for 2010.

I seem to be back at sqaure 1 again, after all the changes. I added the lines 685-1335 and 2186-2303 to my index file and the order section is back to how it was, doing everything it should except sending those two e-mails

"Notify Customer that payment has been received."
and
"Notify Customer that order has been shipped."

It seems no more timestamp probs for the order section.

However in the stats section
I tried uploading the two files for the stats errors and they both had the timestamp problem, even uploaded all the stats files and then they all didn't work, again mainly due to the timestamp with one for a new table missing.
I have re-uploaded the old stats files so only the two are not working as yet.
As I said before these two are not a priority but I would like the e-mail sending sorted.

Also can you now change the licence from .co.uk to .com please

many thanks
Rory

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