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  Home > FlexCMS Support Forum > User Help > General Support Requests > backup problem
 
  
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    		| backup problem Started October 23, 2008 @ 4:02pm by indiemoosic
 
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				|  |  | | backup problem | October 23, 2008 @ 4:02pm |  | backed up site, then used restore site using back up. but now all I get is this message ... 
 Server error!
 The server encountered an internal error and was unable to complete your request.
 
 Error message:
 Premature end of script headers: index.php
 
 If you think this is a server error, please contact the webmaster.
 
 can anyone point me in direction to fix this.  thanks
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				| | DCSun Administrator
 
 
  
 Posts: 625
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 |  | |  | October 23, 2008 @ 6:27pm |  | Is this error on the restore process, or did that complete okay and now you get this when you try to visit the site? 
 
 David
 
  
  FlexCMS v3.2 Has Been Released!
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				|  |  | |  | October 23, 2008 @ 8:03pm |  |  
 | | Quote (indiemoosic) 
 backed up site, then used restore site using back up. but now all I get is this message ...
 
 Server error!
 The server encountered an internal error and was unable to complete your request.
 
 Error message:
 Premature end of script headers: index.php
 
 If you think this is a server error, please contact the webmaster.
 
 can anyone point me in direction to fix this.  thanks
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 it completed fine, but then this happened
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				| | DCSun Administrator
 
 
  
 Posts: 625
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 |  | |  | October 23, 2008 @ 9:39pm |  | I've not seen that error before, so there may not be a straightforward fix. 
 The first thing I'd try is replacing the index.php file with the one available here: http://www.flexcms.com/downloads/flexcms_v2.5_allfiles.zip, and see if that does anything for you.
 
 You can also send your site information to  and we'll take a look and troubleshoot it for you.
 
 
 David
 
  
  FlexCMS v3.2 Has Been Released!
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				|  |  | |  | October 24, 2008 @ 7:39am |  |  
 | | Quote (DCSun) 
 I've not seen that error before, so there may not be a straightforward fix.
 
 The first thing I'd try is replacing the index.php file with the one available here: http://www.flexcms.com/downloads/flexcms_v2.5_allfiles.zip, and see if that does anything for you.
 
 You can also send your site information to  and we'll take a look and troubleshoot it for you.
 
 
 David
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 tried it, didn't seem to work.  the funny thing is I had it installed just fine, ran well, was putting final touches on, then used restore from backup and ALL HE** broke loose.  Can't reinstall, or anything.
 
 thanks for your time and effort again.
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				| | DCSun Administrator
 
 
  
 Posts: 625
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 |  | |  | October 24, 2008 @ 12:41pm |  | I can't think of any other suggestions at the moment, but please feel free to send us your information and we can go in and have a look. 
 David
 
  
  FlexCMS v3.2 Has Been Released!
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