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Home > FlexCMS Support Forum > General > General Discussions > Building FAQ with Knowledge Base Management

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Building FAQ with Knowledge Base Management
Started August 27, 2012 @ 5:21am by Guest
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Building FAQ with Knowledge Base ManagementAugust 27, 2012 @ 5:21am
From small businesses to larger corporations, the knowledge base will streamline your online communication with your customers and your business will save time and money.

-Provide comprehensive answers to frequently-asked questions to customers

-Create, manage, and overlook unlimited staff members, departments, and tickets.

-Configure powerful auto-replies and populate the built-in knowledge base.

-Generate ticket statistics by departments and users.

-Keep track of tasks with personal tickets.

-Intercept common ticket issues by offering solutions from the knowledge base.

Try iKode Help Desk X [LINK REMOVED] which provide effective Knowledge Base and ticketing support management!

Last Edit: August 27, 2012 @ 1:01pm by DCSun

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