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User Help > FAQ's: Templates > Adding a background picture... (Go To Message)
Martyn
 
Adding a background picture...January 18, 2008 @ 1:16pm
I am using the Circuit template and as it is a fixed width I would like to add a pattern background(or change the colour) outside the website. What file do I edit please?

Martyn
User Help > General Support Requests > Problem error backing up (Go To Message)
Martyn
 
January 18, 2008 @ 1:13pm
Ok thanks, I was going to leave it anyway.

Martyn
User Help > General Support Requests > Problem error backing up (Go To Message)
DCSun
 
January 18, 2008 @ 12:49pm
Hi Martyn,

Yes, that simply means that it can't open those two files for inclusion into the backup. The rest of it should proceed and work fine. If you get a .flexcms backup file produced at the end and it's a significant size you're all set.

If you would like those files included in your backup you can give them higher permissions to allow FlexCMS to read them, however they look to be related to your hosting account and are probably fine the way they are.


David
User Help > General Support Requests > Problem error backing up (Go To Message)
Martyn
 
Problem error backing upJanuary 18, 2008 @ 1:40am
When I make a backup I get this message at the top of the screen but I think the backup works anyway.
Code


Warning: fopen(./.ftpquota) [function.fopen]: failed to open stream: Permission denied in /home/diablo/public_html/flex/inc-core-admin-backup-create.php on line 171

Warning: fread(): supplied argument is not a valid stream resource in /home/diablo/public_html/flex/inc-core-admin-backup-create.php on line 172

Warning: fclose(): supplied argument is not a valid stream resource in /home/diablo/public_html/flex/inc-core-admin-backup-create.php on line 173

Warning: fopen(./.ftpquota) [function.fopen]: failed to open stream: Permission denied in /home/diablo/public_html/flex/inc-core-admin-backup-create.php on line 240

Warning: fread(): supplied argument is not a valid stream resource in /home/diablo/public_html/flex/inc-core-admin-backup-create.php on line 241

Warning: fclose(): supplied argument is not a valid stream resource in /home/diablo/public_html/flex/inc-core-admin-backup-create.php on line 242
User Help > General Support Requests > No Control Panel (Go To Message)
DCSun
 
January 16, 2008 @ 7:54pm
With FTP information we would go through and see what it's doing at various points in the process it's having problems with, and make changes to see if we can overcome the problem. Aside from actually getting in there and doing that there's really not much else we can do to debug an unknown problem on an unknown system.


David
User Help > General Support Requests > No Control Panel (Go To Message)
entact
 
January 16, 2008 @ 6:36pm
Will try and reinstall it then and also will watch the server and see if there us anything I need to do differently. Thank you very much for the help.

Out of curiosity if I can give you the FTP info what is it that you would look for?
User Help > General Support Requests > No Control Panel (Go To Message)
DCSun
 
January 16, 2008 @ 6:23pm
I can certainly understand being unable to provide us with FTP access. But unfortunately that's really the only way we can get in and try debugging it for you.

I've never seen this problem with FlexCMS before, so I can't think of any other suggestions for you to try. My best guess is that the server has some setting that's disrupting the login process, since it works fine on hundreds of other different servers around the world.


David
User Help > General Support Requests > No Control Panel (Go To Message)
entact
 
January 16, 2008 @ 5:40pm
I cant give you access to the FTP as it is a company account however I cant tell you that we have a Linux box, SQL 5 and since we host with Dreamhost.com I assume it is the latest version of PHP.
User Help > General Support Requests > No Control Panel (Go To Message)
DCSun
 
January 16, 2008 @ 4:36pm
There certainly seems to be some problem with the login system on your site. I was able to register for a new user account, but unable to login with it afterwards. Can you provide us with your FTP information and also some details about your server (platform, PHP & MySQL versions, etc).


David
User Help > General Support Requests > No Control Panel (Go To Message)
DCSun
 
January 16, 2008 @ 4:31pm
I've not seen a site with that problem before, but I guess anything is possible. It's not the "query string patch", because your login page loads fine for me when I try to go into the control panel.

If you'd like you can provide us with the username and password you created through the installation package, and I'll see if we can get into the control panel from here. Send them to

David

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